Contact ID | General

  • Client Code: This code represents the controller or site in reports to the central monitoring station. This is typically a hexadecimal number with 4 digits but the format may depend on the receiver compatibility. This will be issued by the monitoring station.

    Client codes can also be set for individual areas in Programming | Areas | Configuration.

  • PABX number: If the controller is connected to an internal phone network it will first dial this number to gain an external phone line. If the PABX number is disabled by an Operating schedule (Programming | Phone numbers | General) the external number will be dialed immediately.

  • Phone number 1: The primary phone number for the monitoring station. The controller will dial this number first to report events.

  • Phone number 2: This phone number is used when the controller cannot make a connection with either Phone number 1 or the Phone backup.

  • Phone backup: This phone number is used when the controller cannot make a connection with Phone number 1. The sequence of dialing attempts depends on whether Use alternate dialing method is enabled in the Options tab.