Services

Services are used to provide interaction between Protege and external systems.

Type

Service Type: The type of service that is programmed determines the operation the service performs. It also determines the programming screens that follow in each of the sub sections as the programming of services contains features and options dependent on this selection. The following section provides an explanation of each service type. Services require the use of onboard hardware devices or expansion devices.

Contact ID: This reporting service sends alarms, tests and other events to a monitoring station over a phone line using the controller's onboard modem dialer. Reports are sent in the standard Ademco Contact ID format.

Phone line reporting is only available for controller models with onboard modem dialers.
Report IP: This reporting service sends alarms, tests and other events to a monitoring station over an IP connection. The Report IP Service supports multiple formats and allows the connection to third-party reporting, if required.
Automation and Control * : Provides a generic interface for integration with third-party automation products, such as Savant, Control 4, Crestron, AMX, C-Gate and Command Fusion. This allows the Protege system to be monitored and controlled externally through custom made applications.
C-Bus * : Provides integration with building control and automation products using the Clipsal C-Bus protocol.

Service Mode: Determines how the service will start. The Manual mode setting ensures that the service will only start by manual command from an operator (right clicking on the record). The Start with controller OS setting configures the service to start automatically when the controller boots up.

Commands